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PROBLEM: OUT OF FUEL We were notified by realtor this a.m. about cold house, no fuel. The house is listed with a realtor, after sister passed. I am current on all fuel and service bills, and have been paying bills faithfully, and actually paid about $300, in advance,...
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3.3
I liked
  • Customer service from sandy
  • Customer service from jill
I didn't like
  • Additional bill for interim delivery
  • Should be automatic
  • Failure to deliver fuel
#962162
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Price is outrageous Co is ripping people off.
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Anonymous
11 Years Loyal Customer

Been with them for 11 years. For the 2016-2017 contract year I just found out that I'm paying .50-.65/gal. over the other guys in the area. Checked with Standard and Sippin ...

1.0
#837367
Reply to reviews
House is cold the oil tank is empty I called customer service and they sent a serviceman to check, yes sir the tank is empty I'll put 20 gals.in it should last till the truck gets here, great the house is warm again. If I get charged for the 20 gals. why didn't I get...
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#800913
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I left Hoffman this year after many years of having them as an oil provider. I don't know what happened last year,but I was constantly overcharged for the oil that I received AND ran out of oil twice in the coldest months of the year. At one point they charged me for...
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2.0
New Canaan, Connecticut
#767695
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Hoffman charges 1.00$ more than everyone else
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Anonymous
Anonymous

They are CROOKS, HOFFMAN FUEL IS overcharging people - I Have plan where if price goes down your price goes down, Guess what it went down a whole $ .50 and was still $.75 t...

#713646
Reply to reviews
I have been a customer for Mandy years with contracts always paid on time a faithful customer . Had oil delivered this passed winter & was charged the highest going rate . I always took the plan that you pay more but if the rate drops u pay that rate when...
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#682809
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My widowed mother, a Hoffman customer for over 60 years, recently showed me an oil bill from 9/12/13 charging $4.449/gal!!! One day earlier I had a delivery for $3.42 from their competitor. On calling for an explanation, Hoffman explained "we do not price our oil...
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Anonymous
Annalie

This just happened to one of my elderly friends. A loyal customer for over 50 years they charged her $4.74 a gallon. When I called I was told the oil was selling for 3.74. ...

#449277
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Warning! For anyone who is considering using Hoffman Fuel in Danbury Connecticut for your oil service BEWARE! They will find any way they can to over-charge and under-deliver. What they did to me: they delivered oil 2 days before the budget period ended which caused my...
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Anonymous
Anonymous

I totally agree! Prices are at an all time low, however Hoffman isn't passing it on to their costomers. Shame on Hoffman! I hope they loose alot of customers!

Anonymous
Anonymous

This is good to know. Gault did the same thing.

#197555
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